Retail Restructuring & Rise of Entrepreneurship, with Sham Aziz
![](https://cxinsider.com/wp-content/uploads/2024/05/THUMBNAIL-SHAM-1-1024x576.jpg)
Episode 109
100th Episode Special: The Best Moments
![](https://cxinsider.com/wp-content/uploads/2023/11/100th-episode-thumbnail-1-1024x576.jpg)
Episode 100
Preparing Customer Service for the Holiday Season, with Ty Givens
![](https://cxinsider.com/wp-content/uploads/2023/11/ty-givens-thumbnail-web-1024x576.jpg)
Episode 99
Will Apple’s Vision Pro Reimagine the Customer Experience?
![Apple Vision Pro](https://cxinsider.com/wp-content/uploads/2023/06/AVP-Thumbnail-1024x576.jpg)
Episode 92
Andreas Schmelzer: Hyper-Automation, the Next CX Boom?
![Andreas Schmelzer](https://cxinsider.com/wp-content/uploads/2023/06/Andreas-Thumbnail.jpg)
Episode 91
Dominik Olejko: ChatGPT and the Retail Revolution
![Dominik Olejko new thumbnail](https://cxinsider.com/wp-content/uploads/2023/04/CX_Insider_Dominik_Thumbnail_2-1024x576.png)
Episode 88
Ed Deason: The Reality Behind Brand Loyalty
![Ed Deason thumbnail](https://cxinsider.com/wp-content/uploads/2023/03/thumbnail-ed2-1024x576.png)
Episode 85
Lysa Hardy: Secrets to a Sustainable Life and Brand
![Lysa Hardy YouTube Thumbnail](https://cxinsider.com/wp-content/uploads/2023/04/Lysa-Thmbnail.jpg)
Episode 78
Sham Aziz: The Formula for Great Customer Service
![Sham Aziz YouTube Thumbnail](https://cxinsider.com/wp-content/uploads/2023/04/Sham-Thumbnail.jpg)
Episode 74