The Sustainable Banking Dilemma, with Estrella Moya
Episode 93
Will Apple’s Vision Pro Reimagine the Customer Experience?
Episode 92
Andreas Schmelzer: Hyper-Automation, the Next CX Boom?
Episode 91
Henriette Paus: How Norwegian Banks Are Breaking New Ground
Episode 90
Napo Cornejo: CX in the World of Quantum Computing
Episode 89
Ubong Nkanta: Is Your CX Strategy Mature Enough?
Episode 87
Tom Darnell: Audio Quality, an Overlooked Piece of the CX Puzzle
Episode 86
Ed Deason: The Reality Behind Brand Loyalty
Episode 85
Monika Hruba: Why Financial Literacy is the Key to Customer Retention
Episode 83
Yasmin Borain: Emotion Design for Blended Customer Experiences
Episode 81