Napo Cornejo: CX in the World of Quantum Computing
Episode 89
Ubong Nkanta: Is Your CX Strategy Mature Enough?
Episode 87
Tom Darnell: Audio Quality, an Overlooked Piece of the CX Puzzle
Episode 86
Ed Deason: The Reality Behind Brand Loyalty
Episode 85
Monika Hruba: Why Financial Literacy is the Key to Customer Retention
Episode 83
Yasmin Borain: Emotion Design for Blended Customer Experiences
Episode 81
Piers Watson: Trust and Loyalty in a Cost-of-Living Crisis
Episode 80
Mona Ibrahim: Driving Culture Change in Banking Through VoC
Episode 77
Benoit Soucaret: Business and the True Metaverse
Episode 76
Sham Aziz: The Formula for Great Customer Service
Episode 74