100th Episode Special: The Best Moments
Episode 100
Open Banking: The Shared Branch Model of the Future – w/ Andy Willmot
Episode 98
The Sustainable Banking Dilemma, with Estrella Moya
Episode 93
Will Apple’s Vision Pro Reimagine the Customer Experience?
Episode 92
Henriette Paus: How Norwegian Banks Are Breaking New Ground
Episode 90
Ubong Nkanta: Is Your CX Strategy Mature Enough?
Episode 87
Donata Peksa: On Diversity, Transparency and Inclusion
Episode 84
Monika Hruba: Why Financial Literacy is the Key to Customer Retention
Episode 83
Andrei Calin: Banking Biases and Customer Habits
Episode 79
Mona Ibrahim: Driving Culture Change in Banking Through VoC
Episode 77