100th Episode Special: The Best Moments

Episode 100
Open Banking: The Shared Branch Model of the Future – w/ Andy Willmot

Episode 98
The Sustainable Banking Dilemma, with Estrella Moya

Episode 93
Will Apple’s Vision Pro Reimagine the Customer Experience?

Episode 92
Henriette Paus: How Norwegian Banks Are Breaking New Ground

Episode 90
Ubong Nkanta: Is Your CX Strategy Mature Enough?

Episode 87
Donata Peksa: On Diversity, Transparency and Inclusion

Episode 84
Monika Hruba: Why Financial Literacy is the Key to Customer Retention

Episode 83
Andrei Calin: Banking Biases and Customer Habits

Episode 79
Mona Ibrahim: Driving Culture Change in Banking Through VoC

Episode 77