Sentiment Analysis & Debunking AI Myths in Sales, with Joel Passen
![](https://cxinsider.com/wp-content/uploads/2024/06/thumbnail-112-blog-1024x576.jpg)
Episode 112
Innovating Customer Communication in the Financial Sector, with Andrew Stevens
![](https://cxinsider.com/wp-content/uploads/2024/04/thumbnail-quadient-1024x576.jpg)
Episode 108
Patient Experiences & Future Regulations in the Cannabis Industry, with Simon Erridge
![](https://cxinsider.com/wp-content/uploads/2024/03/Thumbnail-Curaleaf-uncensored000-1024x576.jpg)
Episode 107
EV Innovations and the Merge of Physical & Digital CX, with Chris Warwick
![](https://cxinsider.com/wp-content/uploads/2024/03/Electromin-1024x576.jpg)
Episode 106
Ownership of Data & AI Evolutions in Surveys, with Cormac Kelly
![Cormac Kelly, our episode Guest is present in the thumbnail alongside co-hosts Adam Howarth and Octavian Iotu](https://cxinsider.com/wp-content/uploads/2024/03/SurveyMonkey-1024x576.jpg)
Episode 105
100th Episode Special: The Best Moments
![](https://cxinsider.com/wp-content/uploads/2023/11/100th-episode-thumbnail-1-1024x576.jpg)
Episode 100
Preparing Customer Service for the Holiday Season, with Ty Givens
![](https://cxinsider.com/wp-content/uploads/2023/11/ty-givens-thumbnail-web-1024x576.jpg)
Episode 99
Why Human Behaviour is VR’s Biggest Enemy, with Dr. Clare Mutzenich
![Dr Clare Mutzenich](https://cxinsider.com/wp-content/uploads/2023/08/Clare-Thumbnail-2-1024x576.jpg)
Episode 94
Duncan Thomas: How Neuroscience Can Transform Customer Journeys
![Duncan Thomas podcast episode thumbnail](https://cxinsider.com/wp-content/uploads/2023/01/Duncan_Thumbnail.jpg)
Episode 82
Yasmin Borain: Emotion Design for Blended Customer Experiences
![Yasmin Borain Thumbnail](https://cxinsider.com/wp-content/uploads/2023/02/Yasmin-Thumbnail.jpg)
Episode 81