Sentiment Analysis & Debunking AI Myths in Sales, with Joel Passen

Episode 112
Innovating Customer Communication in the Financial Sector, with Andrew Stevens

Episode 108
Patient Experiences & Future Regulations in the Cannabis Industry, with Simon Erridge

Episode 107
EV Innovations and the Merge of Physical & Digital CX, with Chris Warwick

Episode 106
Ownership of Data & AI Evolutions in Surveys, with Cormac Kelly

Episode 105
100th Episode Special: The Best Moments

Episode 100
Preparing Customer Service for the Holiday Season, with Ty Givens

Episode 99
Why Human Behaviour is VR’s Biggest Enemy, with Dr. Clare Mutzenich

Episode 94
Duncan Thomas: How Neuroscience Can Transform Customer Journeys

Episode 82
Yasmin Borain: Emotion Design for Blended Customer Experiences

Episode 81