OUR TEAM
OUR TEAM
Elysia Filaitis
Host, Executive Producer and Content Creator
Elysia is a student from Loughborough University, completing her year in industry with ACF Technologies as a Marketing Executive. Elysia is the producer and host of the CX Insider Podcast, planning episodes, managing our website, and editing the episodes. Outside of the podcasting studio, she will most likely be in the dance studio – choreographing and rehearsing competitive routines.
Elysia Filaitis
Host, Executive Producer and Content Creator
Elysia is a student from Loughborough University, completing her year in industry with ACF Technologies as a Marketing Executive. Elysia is the producer and host of the CX Insider Podcast, planning episodes, managing our website, and editing the episodes. Outside of the podcasting studio, she will most likely be in the dance studio – choreographing and rehearsing competitive routines.
Daniel Gibbon
Podcast Manager and Event Host
Dan is ACF Technologies EMEA Marketing Manager. You’ll see Dan wielding a camera at expos getting the latest insights on industry trends during the day, and networking through the night at the after party. His hobbies include magnets and hunting ghouls.
Daniel Gibbon
Podcast Manager and Event Host
Dan is ACF Technologies EMEA Marketing Manager. You’ll see Dan wielding a camera at expos getting the latest insights on industry trends during the day, and networking through the night at the after party. His hobbies include magnets and hunting ghouls.
Greg Copley
Co-Host: Technology and Banking
Greg is ACF’s Sales Director and Global Head of Marketing. He’s one of the founding members of CX Insider and co-hosts our episodes with a focus on banking and technology. Some of Greg’s episodes have included guests from HSBC, Monzo, Santander and Merkle. He loves spending time with his niece and nephew, late-night runs – and the occasional scotch.
Greg Copley
Co-Host: Technology and Banking
Greg is ACF’s Sales Director and Global Head of Marketing. He’s one of the founding members of CX Insider and co-hosts our episodes with a focus on banking and technology. Some of Greg’s episodes have included guests from HSBC, Monzo, Santander and Merkle. He loves spending time with his niece and nephew, late-night runs – and the occasional scotch.
Adam Howarth
Co-Host: Retail and Automotive
Adam is the EMEA Head of Sales for ACF Technologies, specialising in the automotive and retail industries with a passion for customer experience. Adam has co-hosted some of our biggest episodes with guests from Selfridges, Hotel Chocolat, Toyota and Volvo. He’s also a proper geek.
Adam Howarth
Co-Host: Retail and Automotive
Adam is the EMEA Head of Sales for ACF Technologies, specialising in the automotive and retail industries with a passion for customer experience. Adam has co-hosted some of our biggest episodes with guests from Selfridges, Hotel Chocolat, Toyota and Volvo. He’s also a proper geek.