Henriette Paus: How Norwegian Banks Are Breaking New Ground
Episode 90
Napo Cornejo: CX in the World of Quantum Computing
Episode 89
Dominik Olejko: ChatGPT and the Retail Revolution
Episode 88
Ubong Nkanta: Is Your CX Strategy Mature Enough?
Episode 87
Tom Darnell: Audio Quality, an Overlooked Piece of the CX Puzzle
Episode 86
Ed Deason: The Reality Behind Brand Loyalty
Episode 85
Donata Peksa: On Diversity, Transparency and Inclusion
Episode 84
Monika Hruba: Why Financial Literacy is the Key to Customer Retention
Episode 83
Duncan Thomas: How Neuroscience Can Transform Customer Journeys
Episode 82
Yasmin Borain: Emotion Design for Blended Customer Experiences
Episode 81