The Sustainable Banking Dilemma, with Estrella Moya

Episode 93
Will Apple’s Vision Pro Reimagine the Customer Experience?

Episode 92
Andreas Schmelzer: Hyper-Automation, the Next CX Boom?

Episode 91
Henriette Paus: How Norwegian Banks Are Breaking New Ground

Episode 90
Napo Cornejo: CX in the World of Quantum Computing

Episode 89
Dominik Olejko: ChatGPT and the Retail Revolution

Episode 88
Ubong Nkanta: Is Your CX Strategy Mature Enough?

Episode 87
Tom Darnell: Audio Quality, an Overlooked Piece of the CX Puzzle

Episode 86
Ed Deason: The Reality Behind Brand Loyalty

Episode 85
Donata Peksa: On Diversity, Transparency and Inclusion

Episode 84